01 // Grounding Sandbox

Trace support queries back to documents.

Test queries in the sandbox. When the assistant responds, it provides click-to-trace citation badges matching the active vector chunks highlighted in the database queue.

01_sandbox.log
RETRIEVED_ACCURACY: 87.4%
Sources
Database Chunks
FAQ-01Vector 768

Pro subscribers can export all conversation logs as CSV or JSON formats at any time from the account settings panel.

FAQ-02Vector 768

Payments are processed securely via Stripe. We accept all major credit cards and bank transfers.

FAQ-03Vector 768

Refund requests must be submitted within 14 days of purchase. Contact billing@solvo.run to initiate a request.

Assistant Widget

Grounded

Online
Hi, I'm Solvo's assistant. Ask me anything about our documentation.
Simulate queries
02 // Ingestion Pipeline

Vectorize unstructured documentation.

Drag and drop user manuals, setup guides, or billing policies. Solvo splits the text into semantic passages and generates 768-dimensional embeddings.

02_vector_corpus.log
STATUS: CORPUS_READY
Uploaded Corpus
Billing FAQ.pdf14.2 KB
3 chunksReady
Setup Guide.docx28.5 KB
4 chunksReady
API Reference.md11.8 KB
8 chunksReady
security_policy.txt5.4 KB
2 chunksReady
index.html (Embed code)
HTML
<script
  src="widget.js"
  data-site-id="your-id"
  data-title="Support"
  async></script>
Custom color parameters availableScript Tag ready
03 // Shared Inbox

Resolve handoff requests immediately.

When a query falls outside document context, Solvo prompts for contact info and hands off the session. Type a teammate reply in the inbox game below to resolve the ticket.

03_operator_handoff.app
SYS_ROUTING: ESCALATED
Inbox queues

billing.acme.co

Session: slv_sess_89a

Customer
How can I request a refund?
T
Solvo Assistant (Auto)
Refund requests must be submitted within 14 days of purchase. Contact billing@solvo.run.
Customer
I missed the 14-day window. Can you help?
Waiting for human reply
04 // Pricing & Volume

Scale as support traffic grows.

Configure your workspace using code. Click the syntax-highlighted plan parameter inside the YAML file to cycle pricing tiers.

04_billing_volume.cfg
STRIPE_GATEWAY: ACTIVE
solvo.yaml# Click plan to change
1  organization:
2    id: "org_982a1"
3    plan: 
4    capacity:
5      conversations: 2000
6      widgets: 5
7      seats: 3
8    features:
9      branding: false
10     export_logs: true
11   billing:
12     price_per_month: 29
Config ValidationSTATE: VALID

ACTIVE_LICENSE

Pro Standard

CALCULATED_PRICE

$29/ mo
Deploy Pro Node

* No commitments. Toggle plans anytime in dashboard.